Returns & Refunds

Returns & Refunds

We offer a 14-day return policy from the date of delivery.

To be eligible for a return:
– The item must be unused
– The item must be in its original packaging
– Proof of purchase is required

Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

Approved refunds will be processed to the original payment method within a reasonable number of days.

Non-Returnable Items
Certain items may not be eligible for return if they are damaged by misuse or modified after delivery.

Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged or defective.

Contact
For return requests or questions, contact:
kontakt@lowkeylabs.eu

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